How To Fix When Telegram is Not Connecting on a PC or Smartphone

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Being connected is crucial, and when Telegram fails to connect, it can be frustrating. Different factors can cause this issue, such as poor internet connection or app problems.

This guide covers the common reasons behind Telegram’s connection problems and offers quick fixes for various devices.

Troubleshooting Telegram Connection Issues on iPhone

Encountering the endless “Connecting…” status on Telegram can be bothersome. For smooth messaging, a stable internet connection is essential, and weak signals often lead to connectivity problems.

Prioritize checking your Wi-Fi’s functionality. Confirm this by testing other apps like Instagram, WhatsApp, or YouTube. Send a message or play a video for verification. Assess the bandwidth using speedtest.net or fast.com. No response indicates Wi-Fi issues. In such cases, restart both your router and modem and wait for about 30 seconds before reconnecting.

If using cellular data, ensure it’s enabled in your iPhone’s “Cellular” settings, and ascertain that you have sufficient data for app usage. Restarting your iPhone is another quick workaround.

If Telegram persists in not connecting, review the app’s permission settings. Follow these steps:

1. Access “Settings” on your iPhone.
   
2. Scroll down to locate “Telegram” within the apps list.
   
3. 
4. Switch the “Background App Refresh” toggle.
   
5. Activate the “Cellular Data” setting.
   

To reinstall Telegram, you can delete the app and then re-install it. Follow the steps below to proceed:

1. Locate “Telegram” on your home screen and press and hold it.
   
2. To remove the app, click on “Remove App” from the pop-up menu.
   
3. On the pop-up menu, select “Remove App.”
   
4. Afterward, proceed to choose “Delete App.”
   
5. Lastly, tap on “Delete” once again.
   
6. To the “App Store,” proceed.
7. In the screen’s upper-right corner, tap on your “profile picture”.
8. To proceed, go to the “Purchased” tab.
   
9. Look for “Telegram” in the list of apps.
   
10. Simply tap the “cloud” icon on the right side.
    
    1. Reinstall Telegram to fix the connection issue and log in to your account again.

    To determine if you need to update Telegram on your iPhone, follow these steps:

    1. Launch the “App Store” on your iPhone.
    2. Navigate to your “profile picture” in the top-right corner.

    Within list items, there are images of various sizes and styles. There are also steps with strong and em tags for emphasis. If you’re having trouble with Telegram on an Android device, similar solutions for iOS/iPhone might work. Make sure to check your Wi-Fi/cellular data connection.It is possible that the app itself is causing the issue. If Telegram’s servers are down, there is nothing you can do about it. Typically, these types of issues are resolved relatively quickly.

    Before taking any further steps, ensure to restart your Android device. This action will clear any background apps that may be causing your Telegram app to lag.
    Additionally, you can resolve the Telegram connection issue by clearing the app’s data and cache. Below are the steps for doing this on an Android:

    1. Access “Settings” on your Android.
       
    2. Navigate to “Apps” in the menu, then select “Manage Apps.”
       
    3. Identify “Telegram” in the list of apps.
       “Clear all data” and “Clear cache” on the pop-up menu.
       • 
         
       • Confirm that you want to do this by selecting “OK.”
         
         

       Once the data and the cache are cleared, you must sign in to your Telegram account again. While in the “Telegram” section of your Android’s “Settings,” ensure the app has all the necessary permissions. Even though you had already given Telegram permissions when you first installed the app, it’s possible that some of them were revoked due to an error. Here’s what you need to do:

       1. In the “Telegram” tab, go to “App permissions.”

       Ensure that the “Contacts” and the “Storage” options are enabled.

       

       

    4. Go back to “Telegram” and tap on “Other permissions.”Within an ordered list, there are two list items that contain images (with specific attributes) and text steps. Additionally, to ensure proper functionality, it is essential to confirm that the required permissions have been granted. Additionally, review the application settings on the Telegram platform following the provided instructions:

       1. Access the Telegram application through your Android device.Tap on the “three horizontal lines” in the upper-left corner of your screen.
       

    5. To begin, click on “Start” in the main menu.
       
    6. Next, choose “Settings” from the list.
       
    7. Select “Settings” on the menu.
       
    8. Go to “Data and Storage.”
       
    9. After that, go to “Automatic Media Download.”
       
    10. Ensure that the “When using mobile data,” “When connected on Wi-Fi,”, and “When roaming” settings are all turned on.
        The app may need an update. Below are the steps for updating it on an Android device:

        1. Launch the “Google Play” Store app on your Android device. View the image for reference:
        

    2. Locate and select your “profile picture” positioned in the top-right corner of the screen.Under the id=”step3″ tag, head to “Manage apps & device.”
    Under the id=”step3″ tag, browse the list of applications and locate “Telegram”.
    

    11. Wait a few seconds after tapping on the “Update” option if available.

    Telegram Not Connecting on a PC

    If you’re using Telegram on your browser, known as “Telegram Web,” connectivity issues may arise. Verify the Wi-Fi functionality first. If Wi-Fi isn’t the problem, consider checking your browser.

    To resolve connectivity issues and improve internet activity, clearing the browser cache is recommended, especially on Chrome:

    1. Launch “Google Chrome.”
       
       
    2. Access the upper-right corner and click on the “three dots.”
11. 
12. From the menu, choose “More tools” and then proceed to click on “Clear browsing data.” This action will redirect you to a new window.
    
13. 
14. Ensure that “Browsing history,” “Cookies and other site data,” and “Cached images and files” are all selected.
    1. Click on the “Clear data” button.
       
       

    One possible solution is to install the Telegram desktop app. It often provides a more stable connection compared to the web version.

    If the previous methods didn’t work, consider restarting your computer as a last resort.

    Telegram Not Connecting Without a VPN

    Another common issue affecting Telegram connectivity is the use of a VPN. Sometimes, due to regional restrictions, Telegram may not work through certain VPN servers. To address this, you can try changing your VPN server location or disabling the VPN entirely on both mobile and desktop devices.

    Proxy servers can also interfere with Telegram’s connection. If you are using one, disabling it may help. Follow these steps to turn off the proxy setting:

    1. Open the “Telegram” app on your phone.
       
15. To begin, locate and tap on the “Settings” icon on your device.
    
16. Tap on the “three horizontal lines” in the upper-left corner of your screen.
    
17. Proceed to “Data and Storage” on the menu.
    Within the list item, there are multiple images with various attributes and sources. Also, there is a step described with an image providing guidance.
    1. Disable the “Use a proxy server” option.

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    Experiencing issues with Telegram not connecting is common and frustrating, often caused by an unstable internet connection. Fortunately, resolving the Telegram connection problem is straightforward, with various solutions available. Once you have successfully reconnected your Telegram account, you can resume chatting with your friends.

    Have you encountered the problem of Telegram not connecting before? How did you resolve it? Share your experiences in the comments section below.